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At Svyxaronvrghit, your satisfaction is our priority. We take great care in selecting and arranging fresh flowers to ensure every bouquet and gift hamper meets our high standards of quality and beauty.
We stand behind the quality of our floral arrangements. If you are not completely satisfied with your purchase from svyxaronvrghit, please contact us within 24 hours of delivery so we can make it right.
Due to the perishable nature of fresh flowers, we cannot accept returns of delivered products. However, if your arrangement arrives damaged, wilted, or does not meet your expectations, we will work with you to find a satisfactory solution.
To be eligible for a replacement or refund, you must contact us within 24 hours of delivery and provide photographic evidence of the issue.
Custom arrangements and special orders cannot be returned or refunded once they have been created and delivered, unless there is a quality issue as described above.
Gift hampers containing perishable items are also non-returnable once delivered, except in cases of damage or quality concerns.
If your claim is approved, we will process a refund to your original payment method or offer a replacement arrangement of equal or greater value. Refunds typically take 5-10 business days to appear in your account.
If your order was not delivered on the specified date or to the correct address due to an error on our part, please contact Svyxaronvrghit immediately. We will investigate the issue and provide a replacement or full refund.
Please note that we are not responsible for delivery delays caused by incorrect address information provided by the customer or circumstances beyond our control.
Orders can be cancelled for a full refund if you contact us at least 24 hours before the scheduled delivery time. Cancellations made less than 24 hours before delivery may be subject to a cancellation fee.
If you have concerns about your order or need to initiate a return claim, please contact us through our contact page or call our Houston location. Our team is here to ensure your experience with svyxaronvrghit is exceptional.